Privacy notice

We respect your information. This notice explains how Bervex & Co. handles data when you request tour planning or contact support.

What information we collect

  • Contact details you provide (such as name, email address, and phone number).
  • Trip request details (preferred date, traveler count, and optional notes).
  • Message content you send to support (including accessibility or logistics instructions).
  • Technical information related to using the site (such as basic browser and device data).

How we use it

  • To respond to your inquiries and coordinate next steps.
  • To confirm availability and share practical planning information.
  • To improve service quality and resolve support issues.
  • To communicate updates you requested (such as email notifications for your request).

Sharing and safeguards

We only share information as needed to coordinate planning and support. We use appropriate safeguards designed to protect your data from unauthorized access or disclosure.

If you have questions about your request, contact our support desk.

Your choices

  • You can review and update details you provide to us during the inquiry process.
  • You can request changes to communication preferences by contacting support.
  • You can ask how your information is handled for a specific request.

Questions about privacy?

Reach out to our support desk for clarification related to your inquiry.